Terms of Service
These Terms of Service (“Terms”) apply to your use of calmlasercenter.com (the “Website”) and to appointments you book with Calm Laser Center Corporation (“Calm Laser Center”, “we”, “us”). By booking an appointment, you agree to these Terms and to our Privacy Policy.
Calm Laser Center Corporation
4419 Van Nuys Blvd, Ste 411, Sherman Oaks, CA 91403, USA
Phone: (818) 808-0010 · Email: info@calmlasercenter.com
1. Booking your appointment
- You can book online through the Website, by phone, by text message or by email.
- Please provide accurate contact information so we can confirm your appointment and reach you if anything changes.
- Your appointment is booked once you receive a confirmation by email. If we need to change an appointment, we will contact you.
- When you book online, the full price of your appointment is paid at the time of booking (see section 3).
- Appointment times shown online depend on the treatments you choose. The listed durations are estimates.
2. Cancellation and rescheduling
Please cancel or reschedule at least 24 hours before your appointment – by phone at (818) 808-0010, by text message, or by email to info@calmlasercenter.com – so we can offer the time to another client.
- If you cancel or reschedule at least 24 hours in advance, your payment is moved to your new appointment or, if you prefer, refunded in full.
- Payments for appointments cancelled less than 24 hours in advance, or missed without notice, are non-refundable.
3. Prices and payment
- Prices on the Website are in US dollars and apply per session.
- The full price is paid when you book online. If the treatment areas change at your visit, the difference is settled at the studio.
- Prices may change at any time without prior notice. The price that applies is the one valid on the day of your treatment, even if you booked earlier.
- We accept credit and debit cards, Apple Pay and Google Pay (processed securely by Square), as well as Zelle and Venmo. We do not accept cash payments.
- Zelle and Venmo: please send the full amount to (818) 808-0010 within 2 hours of booking and add your booking number as the memo. If we do not receive the payment in time, we may cancel the appointment.
No refunds. Payments for treatment sessions that have been performed are non-refundable – including if your skin reacts to the treatment or if the results differ from what you expected.
4. Before your treatment
- Please tell us about any medical conditions, medications, pregnancy, skin conditions, recent sun exposure or tanning, and anything else that may affect your treatment. We may ask you to complete a consultation or a test spot first.
- Please follow our preparation instructions: shave the treatment area about 24 hours before your appointment, avoid sun exposure and self-tanner for two weeks before, and do not wax or epilate the area beforehand.
- For your safety, we may postpone or decline a treatment if it is not suitable for you at that time.
5. After your treatment
Temporary skin reactions are normal after laser hair removal. They can include redness, warmth and slight swelling similar to a mild sunburn, small bumps around the hair follicles, and skin that feels rough, sensitive or tender for a few days. These reactions usually fade within a few hours to a few days. Treated hairs shed over the following days to weeks.
Less commonly, blistering, crusting or temporary darkening or lightening of the skin can occur; in rare cases, changes in skin color or texture can be lasting. Following the aftercare instructions – especially sun protection with SPF 30 or higher and avoiding tanning – helps reduce these risks.
Please contact us right away at (818) 808-0010 if you notice blisters, crusting, pain that gets worse after 48 hours, signs of infection, or redness that lasts longer than three days.
6. Results and individual skin reactions
Laser hair removal reduces hair growth over a series of sessions. The number of sessions needed and the results vary from person to person, depending for example on skin type, hair type and treatment area. We cannot guarantee a specific result.
Every skin reacts differently to laser treatment. By booking, you acknowledge the possible skin reactions described in section 5. To the extent permitted by law, Calm Laser Center is not responsible for individual skin reactions or results that occur even though the treatment was performed properly, or that result from information you did not share with us or from aftercare instructions that were not followed.
7. Minors
Appointments for clients under 18 must be made by a parent or legal guardian.
8. Use of the Website
- The information on the Website is general information about our services and is not medical advice. If you are unsure whether a treatment is right for you, please book a consultation.
- We work to keep the Website accurate and available, but we cannot guarantee that it is always error-free or uninterrupted.
- Please do not misuse the Website or the online booking, for example by making false bookings.
- The Website links to services of other companies, such as Square, Google and Instagram. Their own terms apply when you use them.
9. Limitation of liability
To the extent permitted by law, Calm Laser Center is not liable for indirect or consequential damages arising from the use of the Website or from our treatments, including individual skin reactions as described in sections 5 and 6. Nothing in these Terms limits any rights you have under applicable law that cannot be limited or excluded.
10. Privacy
How we handle your personal information is described in our Privacy Policy.
11. Changes and applicable law
We may update these Terms from time to time. The version published on this page with its effective date applies. These Terms are governed by the laws of the State of California.
12. Contact
Questions about these Terms? Call (818) 808-0010 or email info@calmlasercenter.com.
